Alok Kumar Nayak
Sr. Technical Analyst at Genpact | Proficient in MS Office Suite | Power BI | Specializing in Network Security and Cisco Routing | Expert In | Azure | Server 2019 l JIRA | DHCP | SAP | SCCM | DLP | Symphony SummitAI
- Role
- Senior Technical Analyst at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Alok Kumar Nayak
I have extensive experience in technical support, specializing in web hosting and control panels like cPanel and Plesk, as well as fiber support. My reputation is built on robust troubleshooting abilities and a knack for efficiently resolving issues. I am still an engineer by heart. I thrive in empowering other talented, technical people to build great data center.Because my current scope has grown so large, managing it is a full-time job. I additionally focus my time on setting direction, coordinating the efforts of my teams, and developing my reports.Domain: Backup Solution, Virtualization, Data Center, CAT-2 & CAT-3, MUX & HUB and ADFS.Looking forward to find a responsible and challenging position in an innovative organization, where I can utilize my skills and knowledge which would enable me a fresh graduate to grow and excel along with thecompany by learning new technologies and contribute positively to the growth of theorganization as well as my personal growth.
Experience
Senior Technical Analyst
Aug 2025 — Present · Gurugram, IN
Cisco Networking, Network Security,SD-WAN solutions,Technical Analysis & Troubleshooting, Emerging Technology Evaluation, Security & Compliance, Running, testing, Troubleshooting information systems and Overseeing end-to-end IT projects.
Education
NIIS Institute of Business Administration (IBA), Bhubaneswar
Master of Computer Applications - MCA
2020 — 2022
MITS School of Biotechnology - India
BCA
2017 — 2020
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