Alok Kumar Gupta

🚀 Quick Commerce | The Future of Instant Retail

Role: Store Manager - Hyperlocal at Flipkart
Location: Delhi, DL, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Alok Kumar Gupta

Passionate and results-driven professional with 7+ year of experience in Quick Commerce…

Experience

Store Manager - Hyperlocal
Flipkart
Feb 2025 — Present · Ghaziabad, IN
Oversaw day-to-day operations of a hyperlocal fulfillment center/store ensuring high service levels and inventory accuracy.2. Managed end-to-end order fulfillment including picking, packing, and dispatch for same-day or quick delivery slots.3. Led a team of associates, delivery personnel, and support staff to meet daily operational KPIs.4. Implemented SOPs for inbound/outbound logistics, shelf management, and stock audits.5. Ensured 100% adherence to hygiene, safety, and compliance standards.6. Handled customer escalations, returns, and service issues with prompt resolution.7. Collaborated with last-mile delivery partners to ensure timely order fulfillment.

Education

Indira Gandhi National Open University
BCA - Bachelor of Computer Application, Computer Science
2013 — 2016

Contact information

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Work email
•••••@flipkart.com
Personal email
•••••@•••••.com
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Current company

Flipkart

Technology, Information and Internet · 10K employees · Founded 2007 · Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, IN

At Flipkart, we're driven by our purpose of empowering every Indian's dream by delivering value through innovation in technology and commerce. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, a focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs, all driven by a sustainable growth strategy – Flipkart is maximising for customers, stakeholders, and the planet at large! At Flipkart, our promise to every Flipster is - getting an opportunity to leave a mark and create their own legacy, the freedom to experiment, learn and grow, work with the industry’s brightest minds as part of a diverse team and we will extend our culture of care to them to ensure that they can focus on doing their best work. Driven by audacity, bias for action, customer first, integrity and inclusion – Flipsters have pioneered solutions that have transformed digital commerce in India. From the industry-first introduction of cash-on-delivery in 2010 to the launch of voice search and multiple vernacular interfaces in 2021 that have made e-commerce a very inclusive experience, Flipkart continues the exciting journey of solving for the Indian customer. We understand that your own aspirations and journeys are unique. So you choose what you want to maximise, and we provide you the platform for it - because when you maximise, we maximise. Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Wholesale, Flipkart Health+, Cleartrip, and Myntra. Get in touch with our experts for support with your orders here: https://www.flipkart.com/helpcentre

flipkart.com

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About Alok Kumar Gupta

Experience

Store Manager - Hyperlocal

Education

Indira Gandhi National Open University

Find verified contacts for anyone on LinkedIn