Alok Kumar
| “B.Tech Graduate in Computer Science Engineering with Expertise in JAVA, SQL, HTML, CSS, JAVASCRIPT, SQL, FRONT-END DEVELOPER! “ |
- Role
- Customer Support Executive at BioTecNika
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Alok Kumar
As a recent graduate from Chandigarh University with a degree in Computer Science, my journey has been marked by a commitment to problem-solving and a passion for web development. At KultureHire, collaboration and innovation are the cornerstones of my approach, ensuring that my contributions in SQL and PowerBI applications add value to our team\'s projects.My experience at Intershala, where I developed a web-based accommodation platform, honed my technical competencies and user-centric design focus. With a solid foundation in computer software engineering and a track record of successful project contributions, I am eager to tackle new challenges and drive technological advancements in the industry.
Experience
Customer Support Executive
Jun 2025 — Present · Bengaluru, IN
Provided technical customer support using Freshdesk and Tawk, resolving tickets efficiently. Conducted Google Meet sessions for product guidance and troubleshooting. Managed Shopify platforms, handled e-commerce queries, and consistently received positive feedback for timely resolutions and excellent customer service.
Education
CHANDIGARH UNIVERSITY
Bachelor's degree, Computer Science
CHANDIGARH UNIVERSITY
Bachelor of Engineering - BE, Computer Software Engineering
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