Alok Kumar
Program Manager at OLA Electric
- Role
- Program Manager at Ola
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Alok Kumar
9 years of experience in program planning, execution and project management • Currently working with OLA Electric as Program Manager leading strategic and budgetary planning processes estimating ~1.2M USD • Managing a portfolio by facilitating product development, spearheading process enhancements to obtain ISO 9001 certification in embedded software development, making vendor selections, and overseeing hiring operations • 5 years of experience working with international clientele across UK & US markets within the realm of AstraZeneca • Streamlined processes and introduced agile methods resulting in slicing the lead time of delivery by increasing the efficiency by 46% and faster TAT raising revenue from 400K USD to 1M USD annually • Analysed historical data to generate forecast report to streamline hiring of FTE & Flexible resources to save 34K USD on monthly basis • Implemented waterfall execution model in a content factory setup to manage SLA\'s and performance metrics responsible for raise in CSAT scores by 13.5% • Developed a detailed pricing model for the engagement, integrating effort estimates, resource groups, rate card values, and services. This transparent approach resulted in securing ~3M USD in business annually • Obtained ISO 90•••••01 by British Standards Institution (BSI) & CMMI Service Level 3 by KPMG certifications for the engagement • Enabling multi / omni channel marketing campaigns with leading creative agencies like McCann, WRG, Havas for customers piloted by strategic vision, creative analysis and data-oriented services • Proficient knowledge of Veeva PromoMats – Content and Digital Asset Management (DAM)
Experience
Program Manager
May 2022 — Present · Bengaluru, IN
Currently working with OLA Electric as Program Manager leading strategic and budgetary planning processes• Managing a portfolio by facilitating product development, spearheading process enhancements to obtain ISO 9001 certification in embedded software development, making vendor selections, and overseeing hiring operations• Built & evaluated business cases, ROI estimates for new initiatives for electric 4W and improvements in 2W vehicle software• Drove efforts to achieve the company\'s strategy for faster product development by augmenting efficiency of processes • Streamlined hiring funnel; developed KPIs and accelerated project timelines to enable ~200 recruits within quarter• Drove SDLC process improvements in vehicle embedded software for the OLA S1 series by setting up XIL (SIL/MIL/HIL), setting up JIRA dashboards for End-to-End activity tracking & visibility and toolchain for faster S/W developmentAutomation:Lead the design, development, and maintenance of automated scripts using Python, Robot Framework, and other relevant technologies (UI automator & image comparison, sound analysis)Drove continuous improvement in automation frameworks and methodologies to enhance efficiency and expand coverage at feature and system level of the software.Team Leadership & Collaboration:Lead a team of automation engineers (20) and HIL test engineers, solutioning at architecture level, providing guidance, mentorship, and performance management.Collaborated closely with cross-functional teams including R&D, Quality Assurance, and Product Management at each step of software development at par with the timeline of customer release.
Education
PES Institute of Technology
Bachelor's Degree, Mechanical Engineering
2006 — 2010
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