Alok Gupta

WORK HISTORY

EDUCATION

SKILLS

ABOUT ALOK GUPTA

Information Technology professional with 24 + years of rich experience in Software Delivery & Program Management in various domains like Banking, Financial services and Insurance (BFSI), Manufacturing IT Services and Legal on Agile methodology.Adroit in handling multi geographical projects possessing in-depth knowledge of Imaging, Workflow and Document Management Technologies and Systems. Acquired specialized knowledge of Workflow, Imaging and Document Management System.Project handled in Web Technologies which spans into Java Framework, MVC Framework, Object Oriented programming with Databases including SQL, Mysql & Oracle.Responsible for deliverable in accordance with contractual commitment and continual efforts in service improvement to meet business objectives.Managing ROI, billing efficiency, budget constraints through procurement and optimum resource utilization.Responsible for Overall software development and delivery management, program management, customer management, escalation handling, team managment, consultancy on BPM and DMS solutions and account mining support to CRM team Possess excellent interpersonal, communication & organizational skills with proven abilities in Client, Team & Program Management.BUSINESS DOMAINS -Banking, Financial services and Insurance (BFSI), Manufacturing IT Services, Legal and Consulting Services EXPERTISE-Project Planning: Initiation / Kick-off, Requirement Analysis, Client InteractionReview Functional/Technical Specifications with Architect Review and Product teamResponsible for quality compliance in accordance with organizational standard (ISO / SEI CMM)TRAININGS-CMMi, Essential Software Project Management (QAI), Enhancing Customer Experience Workshop, Information Security Managemexnt System, Emerge Leaders Development Program, Software Engineering Practices - Level 3, Various Project Management Tools