Alok Bajaj
Manager at Deloitte
- Role
- Learning Delivery Manager at Deloitte
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Learning Delivery Manager
Sep 2019 — Present · Hyderabad, IN
Role: Learning & development operations - Manager Currently leading backend learning delivery for US Audit and US advisory functions Managing a span of 29 highly talented individuals which includes 3 AMs which supports Audit and Advisory practitioners Planning and strategizing on converting live classroom volumes into virtual delivery mode, technical support during virtual delivery Identify process improvement opportunities and collaborate with digital teams to integrate tools, Bots etc. Integrate with HR Team on performance management, Goal setting, Promotions, Year-end discussion Recurring governance calls with external and internal stakeholders to update on training delivery status and go forward plans Ensuring periodic quality checks to ensure zero surprises for businesses
Education
Institute of public enterprise
PGDM, Human resource
2008 — 2010
Skills
- Leadership
- Customer Satisfaction
- Training
- New Business Development
- Operations Management
- Resource Management
- Bpo
- Call Center
- Team Management
- Team Building
- Management
- Process Improvement
- Staff Development
- Vendor Management
- Call Centers
- Business Development
- Coaching
- Training Delivery
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