Alok A.

About Alok A.

Experienced Application Management Specialist with a demonstrated history of working in the information technology and services industry in Investment Banking domain mostly with global investments banking firms. Skilled in Linux,SQL,AWS,PLSql,Unix,PMP,Agile,Scrum,Investment banking concepts. Strong program and project management professional with a Bachelor of Engineering - BE focused in Electronics and communication from Priyadarshini Institute of Engineering and Technology.Over 10 Years of cutting-edge technical and functional as well as team,project and application management experience with leading banks across the globe.Aspire to get into any banking related projects.Dedication,conviction,passion and tenacity are some flavours which i try to bring into my work day in and day out to solve business and client problems.Roles and Responsibilities,Deliverables and Tasks:1. Collaborate with the Product Management/Implementation team and contribute towards the stability and vision of the application based on the feedback from the end users and studying the industry trend.2. Lead technical implementations projects for new Clients and work on new client requirements with the implementation team.3. Am the Product Owner and respond to business queries from Asset Managers and Brokers from technical as well as functional perspective4. Work with the development and testing team in new product development and existing product enhancements 5. Am a single point of contact for the Asset Managers and CSA Brokers for specific client requirements involving complex Shell,linux and SQL scripting6. Ensure application uptime and smooth running of the application by addressing application issues7. Assist in production issues impacting end users/ensure smooth running of application.8. Troubleshoot, investigate and resolve Data/Application/API issues and errors reported by Users.9. Peer review shell scripts,unix commands,changes rolled into prod,SQL code and mentor colleagues with less SQL experience.10. Utilise change/release management systems effectively11. Implement changes and improvements to the procedures and processes to cope with a rapidly evolving system environment.12. Conduct Demo/Trainings for clients & develop knowledge bases and in-depth documentation.Worked on JIRA,Confluence,servicenow tools to effectively monitor and resolve problems13. Ability to identify the issues and do the root cause analysis, if required escalate and follow up with concerned teams,communicate the Status/issues to the stakeholders.

Experience

1. Production Support L1 2 3,data Engineer,python,linux Sql Bash Shell,devops, Itil,pmp,azure,gcp

   Barclays

   Dec 2022 — Present · Mumbai, IN

   Azure databricks+data factory+data engineer+GCP Data engineerWorking as Senior Application Management Specialist for large retail bank handling and managing team of around 20 people leading a cluster of applications for retail banking hosted on cloud and java based containerized applications. mainly working on technologies like Unix, Linux, Shell scripting, SQL & PLSQL Developer, Database engineering, automation, Data Analytics using Advanced SQL(mainly Databases like Oracle, SQL Server, MySQL, Postgres, Ingres etc.). Experienced in ITIL processes into incident, change, release and problem management using Servicenowgood individual contributor with proven ability to manage and lead teams for mission critical production applications supporting round the clock client businesses.handling MIM calls, meetings, stakeholder management, communication with liasing different teams on critical issues and incidents. provide RCA for issues and provide bug fixes to stabilize the applications. Handle daily L2/L3 production support BAU tasks and activities smoothly under strict SLA and without escalations.Knowledge of working on Cloud platforms and services like Google CLoud Platform(GCP) and AWSGCP or Google Cloud Associate Certified CLoud Engineer managing cloud infrastructure and cloud servicesKnowledge of container orchestration using Google Kubernetes Engine or K8sprovide audit related data and reports to client as and when required by external and internal banking auditors like KPMG etc.

Education

• Delhi Public School

  HSC, Mathematics and Computer Science

  1996 — 2006

• Priyadarshini Institute of Engineering and Technology, CRPF Camp

  Bachelor of Engineering - BE, Electronics and communication

  2007 — 2011