Almass R.
Customer Care @Paymentus
Signup · Get unlimited contacts
WORK HISTORY
Customer Care @Paymentus
Richmond Hill, ON, CA
Process payments for our client\'s mutual customers (inbound and outbound)- Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner - Use call centre scripts and processes when handling different topics- Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction
EDUCATION
Centennial College Scarborough
Diploma
Victoria Park Collegiate Institute
High School Diploma
Centennial College
Diploma
SKILLS
ABOUT ALMASS R.
With a strong background in customer service and office administration, my recent role at Standard BioTools honed my abilities in managing the entire quote-to-cash cycle efficiently. My proficiency in issue resolution and proactive customer relationship management is the cornerstone of my approach, ensuring high levels of client satisfaction.At ASSA ABLOY, I leveraged my skills in order entry and technical liaison to provide impeccable service, supporting the sales team and enhancing operational excellence. My dedication to continuous improvement is reflected in my adept handling of inquiries and feedback, contributing to the company\'s reputation for outstanding customer support.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.