Alma Stottlemyer
Release of Information (Roi) Specialist @County of Santa Clara
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WORK HISTORY
Release of Information (Roi) Specialist @County of Santa Clara
US
Release of Information (ROI) SpecialistShareCare – March 2025 – PresentKey Responsibilities:Authorization Verification: Review ROI requests to verify completeness and legal validity before releasing patient records, including sensitive data such as mental health information.Compliance & Security: Maintain a deep knowledge of HIPAA privacy rules to ensure all PHI disclosures are handled appropriately and confidentially.Information Management: Process a high volume of incoming requests while safeguarding patient data integrity and confidentiality.Data Verification & Correction:Reviewing entered information using ERP system such as Health link (EPIC) to ensure accuracy, completeness, and to identify and correct any errors. Issue Resolution: Collaborate cross-functionally with departments such as clinics, Lawyers, Insurance & Data Management: Maintain accurate, up-to-date data for both B2B and B2C request types within the order management system.Order Management System (OMS) Responsibilities:Maintain accurate and up-to-date data for both B2B and B2C transaction types, including:• Customer profiles (names, contact info, payment terms)• Order details (products/services, quantities, delivery dates)• Inventory levels (real-time tracking to prevent stockouts)• Shipping and logistics updates1. B2C (Business-to-Consumer):• Immediate payment is expected at the time of purchase.• Payment methods include credit cards, digital wallets, UPI, etc.• The OMS must:o Process payments in real-timeo Issue receipts immediatelyo Update order and inventory data instantly2. B2B (Business-to-Business):• Payments are typically formally requested via invoices.• Terms may include net 30/60/90 (payment due in 30/60/90 days).o Generate and send invoices automaticallyo Track due dates and payment statuso Support project-based billing (milestone or time-based invoicing)
EDUCATION
College Degree
Yes, Graduated
SKILLS
ABOUT ALMA STOTTLEMYER
I\'m a professional experienced in managing sales cycle, supervising sales related activities with partners to pursuit closely prospective opportunitiesExpertise in conducting Partner sales Deep knowledge of customer account accounts and customer service related tasksExceptional ability to maintain good working relations Astounding ability to meet all sales goals and objectives Skilled to complete work on timeProficient in delivering appropriate sales to achieve company goals for each quarterWorking as a Territory Sales Manager i was responsible for achieve +25% new sales growth YoY all over Latin American Countries.USA Territory Awarded as \"Big Fish\" Presidents Club for 2 consecutive years (2012 and 2013)
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