Alma MacHado
- Role
- Lead Telecom Analyst at Office Depot
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
About Alma MacHado
Dedicated and hardworking Telecom Professional with over ten years of experience in…
Experience
Lead Telecom Analyst
Aug 2016 — Present
Responsible for new accounts assigned; compiling telecom services inventory; analysis and investigation of telecom usage charges with the help of invoices and customer service representatives; identifying billing errors; working in collaboration with people from other divisions like telecom, networking system, IT, finance,etc. Assist in technical advice to employees in other divisions to ensure a process is followed to allow efficient implementation and clear lines of communication within team members.
Skills
- Microsoft Outlook
- Outlook
- English
- Budgets
- Powerpoint
- Interviewing
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Management
- Excel
- Spanish
- Interviews
- Word
- Customer Service
- Administration
- Microsoft Word
- Vendor Management
- Telecommunications
- Leadership
- Sales
- Training
- Payroll
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