Alma Adams
Sr Software Qa Analyst @Kaiser Permanente
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WORK HISTORY
Sr Software Qa Analyst @Kaiser Permanente
CA, US
Ensure quality metrics are tracked across testing phases (e.g, SIT, Performance, UAT, Automation, Production, Validation)• Analyze defects and report bugs to the agile teams and report in JIRA/Rational tool/Qtest• Review and validate testable business processes, test data, and test environment requirements.• In charge of testing Kaiser core applications, OE, QLE Enrollment, Membership, Individual & Family plans, Subsidy/Government (Medi-cal, Covered CA) providers for covered regions.• Validation of member enrollment via EMPI and EPIC system, Broker System(BPRS) and billing data ORMB.• Validation of WEBE applications, Quotit, Healthnet, and Thatch• Perform UAT, Regression Testing Sanity testing as per business requirements • Participate in End-to-End testing of Kaiser Direct/SAP to web applications • Attend planning/grooming sessions and evaluate user stories for testability for sprint releases• Participate in weekly walk-through, business requirement, and test case reviews.• Prepare, update, review and facilitate review and approval of all required validation and engineering related deliverables.• Assist with developing and maintaining the overall execution plan.• Support the development of work plans to meet business priorities and deadlines• Participate in design sessions to understand system changes and integrate into testing plan• Execute test scenarios and test scripts based on provided requirements/design documentation and business input.
EDUCATION
Golden West College
Computer Programming
New Horizons - Anaheim CA
MCSA
Compton College
Information Systems
ABOUT ALMA ADAMS
Experienced Software Quality Assurance Engineer with excellent validation and QA expertise to provide testing analysis on client websites and other deliverables, through manual and automated testing.Over 15 years of proven experience in the Software Technology, defining test strategy & reporting test analysis, design, lead, create, write test plans, test case execution, bug defect reporting and fix verification. Partnering with development teams, and fellow QA Analysts, Project Managers to produce reliable software.Experienced in the technology sector where I worked for high performing and reputable organizations in various industries:Ability to follow through projects from analysis to implementation and testing using industry standard Software Development Life Cycle (SDLC) methodologies.(Waterfall, Agile SCRUM).5 years of technical knowledge in software support, call center operations and customer service.• Transform Business Requirement onto valid test cases in compliance with policy and procedures to support business needs.• Ensure test cases and application complies with Business Requirements and FDA’s regulations.• Ensure establishment and compliance to software risk management process throughout product lifecycle. • Perform UAT, Regression Testing,Sanity testing as per SDLC requirements.• E2E test validation in ORMB and EPIC to ensure patient registration and services to billing and payment posting is accurately transmitted across both systems• Proficient using manual testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, and regression testing.• Experienced with various automation testing tools.• Defect tracking, system environment configuration.• Liaise with developers, business analysts, and user representatives in application design and documentation reviews. • Superior analytical, troubleshooting, communication and presentation skill.• Experienced in high volume Call center Support. Industry Expertise: • Pharma/Biotech • Disaster Recovery/HA • Finance / Banking• Hospitality industrySpecialties: • QA Testing expert for all forms of testing applied to Client/Server applications, Web applications • Epic System - EHR Health Care management system• ORMB- Oracle Revenue Management and Billing • SDLC/Agile Methodologies.• Microsoft Dynamics CRM • Testing tools HP QC/ALM, TFS,Test Rail, WinRunner, Test Director,• Siebel/JIRA/RightNow,Bugzilla,• Confluence• Sharepoint, Salesforce• AIX,Linux,OS400• MS-SQL server
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