Allyson Recto
Customer Success Associate @Experian Employer Services
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WORK HISTORY
Customer Success Associate @Experian Employer Services
Serve as the subject matter expert for two product lines (I-9 and Tax Withholding Forms). • Manage a book of 40+ mid-large size market accounts, serving as the primary liaison, growing client relationships, and ensuring customer satisfaction through transparent, consistent communication. • Manage new I-9 product line and serve as the subject matter expert. This includes leading technical demonstrations, creating SOP guides for external and internal use, identifying product enhancements, and attending continuing education in E-Verify training courses. • Train and educate clients on how to best utilize the CIC Plus Platform and collect product feedback for a better user experience.
EDUCATION
University of Illinois Chicago
Bachelor of Science - BS, Kinesiology and Exercise Science
University of Illinois Chicago
Bachelor's degree, Kinesiology and Exercise Science
ABOUT ALLYSON RECTO
Experienced Customer Success Associate w/ 4 years B2B experience. My work history…
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