Aliene P. Ally Deale
Director Patient Access @Huron
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WORK HISTORY
Director Patient Access @Huron
Annapolis, MD, US
Oversee front-end operations across multiple hospitals and outpatient departments, including financial clearance and financial assistance strategy aligned with Maryland regulatory requirements (HB268).Leading workflow redesign, Epic optimization, staffing strategy, and quality improvement initiatives to strengthen access and financial performance.
EDUCATION
University of Maryland
BA, English
ABOUT ALIENE P. ALLY DEALE
Healthcare should be easy to access, easy to understand, and delivered with dignity. That belief has shaped my career leading Patient Access Operations across complex hospital and outpatient environments.I serve as Director of Patient Access with Huron, continuing onsite at Luminis Health, where I oversee access operations for two acute care hospitals, a mental health hospital, a substance use disorder treatment facility, and select ambulatory service lines. My work centers on strengthening front-end operations, improving the patient experience, and promoting transparency and financial support for individuals navigating care.My experience includes revenue cycle optimization, financial assistance strategy aligned with Maryland regulatory requirements, Epic workflow design, vendor implementations, financial clearance, and quality assurance. I am deeply committed to staff development, supervisor training, operational standardization, and leading change in fast-paced healthcare environments.At my core, I’m passionate about building processes that work in real operations, supporting teams, and improving the experience for patients who are often seeking care during challenging moments.Always open to connecting with professionals in patient access, healthcare operations, and revenue cycle transformation.
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