Allwin Silvera

About Allwin Silvera

Professional Experience 25+ years of work experience with domain expertise in…

Experience

1. Domain Consultant Senior Manager

   Tata Consultancy Services

   Nov 2016 — Present · Mumbai, IN

   Provide onsite cargo domain consulting services Pre-sales and functional RFP support Leading delivery for cargo operation and revenue accounting process for 11 global customers with workforce of 200+ associates Product offering presentations for probable customersProject Experience1. Large UAE carrier : Consulting study for assessment of Cargo Contact Center, fix operate and improve cargo operation and Cargo iQ processes.2. Large South African carrier : Consulting study for Revenue Protection, Cargo Operations and Revenue Accounting processes re-engineering 3. Large Swiss Carrier : Cargo Quality process automation and Cargo Revenue Accounting processes re-engineering4. Mid Size Indian Budget Carrier : Consulting study for Cargo Operations and Revenue Accounting system evaluation.5. Large Indian Carrier : Consulting study for ground handler invoice process study for automation 6. Leading UAE Carrier : POC for evaluation of centralizing for managed services of Cargo Shipment verification process, Truck Management processes.7. Startup Airline of Saudi Arabia : Consulting services for RFP evaluation, selection of Cargo Operations and Revenue Accounting system and Implementation support.8. Large American Carrier: Consulting study for evaluation of Cargo Contact Center processes Domain Skills (operations), Training, Manpower Management and Quality9. Large Indian Carrier: Implementation Support for new Cargo Operations & Revenue Accounting System.

Education

• University of Mumbai

  Bachelor of Commerce - BCom

Skills

• Pricing
• Operations Management
• Freight
• Management
• Airlines
• Business Analysis