Mazen Alloush

Sales & Marketing Manager Dog Trainer @Zoom Room Dog Training

Torrance, CA, US

Supervised and mentored a team of trainers, ensuring high-quality instruction and fostering a positive, supportive work environment.Managed client communications, addressing concerns and ensuring exceptional service, resulting in a high retention rate and customer satisfaction.Oversaw day-to-day operations, including scheduling, inventory management, and program development, optimizing efficiency and enhancing client experiences.Taught group classes of up to 8 dogs and individual private training to tailor specific problemsThoroughly evaluated behavior patterns in dogs and successfully identified root causesWorked with dogs to ensure they follow commands and socialize appropriatelyEducated clients about at-home practices to strengthen positive behavior patterns

University of Southern California

Bachelor's Degree, Communication, General