Allison Smith
Atlassian Consultant II
- Role
- Atlassian Consultant Ii at E7 Solutions
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Allison Smith
Ability to coordinate and lead a group of team members, efficient resource allocation, effective time management, ability to work on simultaneous projects, excellent communicator, interpret and report large amounts of data, well organized, attention to detail and adaptive to evolving technological landscape, strong desire to further experience with project management and IT management.
Experience
Atlassian Consultant Ii
Jan 2022 — Present · Troy, MI, US
Highly skilled and experienced professional with a proven track record in managing and supporting administrative functions within the Atlassian product suite. Manage and support all administrative functions associated with the Atlassian product suite. Jira Service Management, Assets, Jira Software, CSV imports and Automation, using best practices and ITIL standards. Administering add-ons and integrations to enhance system functionality. Maintaining Certifications and current knowledge of Atlassian products and implementing best practices. Collaborating with team members to complete tasks throughout project life-cycles. Supporting the Atlassian Delivery team in evaluating new product ideas and managing existing applications. Meeting with clients to understand business requirements and translate them into technical specifications. Translating those requirements into the platform and also creating new functionality or modifying existing features. Maintaining client stakeholder and internal project communication with continual updates. Conducting client training on Atlassian tool best practices for both everyday use and administration. Running QA testing, documenting results, and troubleshooting issues. Managing multiple projects of different scale simultaneously. Identifying risks and issues, providing course correction or escalation as necessary. Championing ongoing process improvement initiatives to implement best practices.
Education
The University of Alabama
Bachelor of Arts
2007 — 2010
University of Alabama
Master’s Degree
2015 — 2016
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