Allison Kuronya-Phipps

Organizational Change Manager, Internal Communications Leader & Employee Engagement Specialist with a 92% Stakeholder Engagement and 97% Change Adoption Rate

Role
Change Management Manager at Cushman & Wakefield
Location
Wilmington, DE, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Allison Kuronya-Phipps

My name is Allison Kuronya-Phipps and I have more than 15 years of experience developing comprehensive communication and event strategies for various industries, including information technology, cyber security, commercial real estate, health and benefits, utilities, pharmaceuticals, and more. I believe a compelling communications initiative can spark curiosity, encourage learning, and motivate action; so, I work hard to design impactful and engaging internal communications and events strategies that resonate with diverse audiences. My skill set includes:Developing Comprehensive Communications Strategies: The most effective communication strategies combine many different tactics, such as amazing content, opportunities for connection, and thoughtful presentations to help your employees feel engaged with your organization. I’ve collaborated with a multitude of companies to develop successful strategies that share key messages, educate stakeholders, and nurture relationships.Cultivating Relationships with Internal Stakeholders: By connecting with teammates across departments, I aim to foster trust and open communication that keeps everyone on the same page. By prioritizing relationships, I help organizations and project leaders create a culture of inclusivity, unleashing a wave of creativity and teamwork that leads to fantastic results. I truly believe developing connections can make all the difference in the success of change initiatives.Crafting Alluring Content: Great content sparks curiosity and engages the audience! I focus on weaving together compelling stories and striking visuals that capture attention and resonate with readers. By understanding what appeals to different audiences, I craft messages that not only inform but also inspire action. It’s all about leaving audiences eager for more while building a lasting connection!Orchestrating Events [from Town Halls to Conferences to Charity Balls]: Organizing large-scale events is one of my passions. There are so many details to look into and there’s nothing more satisfying than crossing items off a checklist. Not to mention, I always feel a bit like Hannibal Smith at the end… I love it when an event comes together!When I’m not working, you can find me boating on the Chesapeake Bay with my family.

Experience

  1. Change Management Manager

    Cushman & Wakefield

    Apr 2024 — Present · Chicago, IL, US

    Develop and execute a comprehensive change management plan, including stakeholder analysis, training strategies and programs, and communication strategies and deliverables that facilitate the adoption of the new system.Coordinate regular status reports to the Steering Committee and other senior leadership to provide insight into project timing and to ensure any potential risks or roadblocks are addressed.Oversee all aspects of technology demonstrations, road shows, training programs, and working sessions to ensure a cohesive and immersive educational experience for employees on the benefits and functionalities of the technology.Encourage team to meet every deadline and milestone, while maintaining a high level of excellence and professionalism.Accomplishments• Achieved a 97% adoption rate for new CRM/go-to-market solution.• Oversaw the creation of high-quality content, including more than 130 direct communications to stakeholders and 550 change management activities/materials, including training sessions, town halls, kickoff meetings, quick reference guides, videos, PowerPoint decks, and more.• Accomplished an 85% read rate (vs. 50% average company read rate and 36% industry average).• 92% of survey respondents agreed or strongly agreed they understood the vision and benefits of the new CRM/go-to-market system.

Education

  • Dublin City University

    Master of Arts - MA, Business/Corporate Communications

  • University of Scranton

    B.A, Communications, Public Relations Track

    2005 — 2009

  • Dublin City University

    M.A, International Communications

    2009 — 2011

Skills

  • Market Research
  • Editing
  • Management Consulting
  • Advertising
  • Storytelling
  • Marketing
  • Corporate Communications
  • Public Speaking
  • Event Planning
  • Strategic Communications
  • Change Management
  • Marketing Communications
  • Press Releases
  • Writing
  • Management
  • Project Management
  • Strategic Planning
  • Newsletters
  • Public Relations
  • Internal Communications
  • Strategy
  • Media Relations
  • Leadership
  • Social Media Marketing
  • Blogging
  • Training
  • Consulting
  • Research
  • Event Management
  • Crisis Communications
  • Program Management
  • Social Media

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Allison Kuronya-Phipps — Change Management Manager at Cushman & Wakefield in Wilmington, DE, US | Unifers