Allison Coelho Picone

About Allison Coelho Picone

Graphic Designer & Artist for Residential, Commercial, and Healthcare…

Experience

1. Senior Library Associate

   Grafton Public Library

   Aug 2022 — Present · Grafton, MA, US

   Create library signage for Borrower Services department- Design graphics/animation and curated content for the library\'s general monthly newsletter - Build and maintain database of photo and video assets for newsletters and signage- Trained for acquisition, cataloging, and processing of all material added to Library collections- Receive and confirm the completeness of shipments of new materials- Add and edit local holding information in the ILS Database- Handle confidential situations and requests and serve in a highly visible capacity as a resource for patrons- Coordinated, recorded and assembled instructional videos with animated instructions- Provide Customer Service (questions, comments, Reader’s Advisory, public computer, self-checks, meeting room delegation and patron app troubleshooting) in person and online- Write procedures for technical processes- Assist and prepare material for volunteers - Update website with newsletters and photos to increase library visitation and education- Maintain distribution lists in Constant Contact- Provide in-house tech support for the newly renovated library\'s technology needs- Coordinate and organize IT support needs from Town of Grafton’s contracted IT companyKey Achievements- Produced Reader\'s Advisory and Author Read-alike graphics/animation for the library\'s social media channels- Drove the collection of Reader’s Advisory content and timeline across all social media channels- Designed and provided in-house training for A/V equipment in new Community Room- Curated, designed and ¬managed first art exhibit for the newly renovated and expanded building- Assumed a leadership role in establishing protocol for contactless curbside pickup throughout the pandemic