Allison Boudreau
AVP Digital Experience & Education | Executive Leader in Communications Strategy, Community & AI Adoption | Customer Success Transformation
- Role
- Area Vice President, Digital Experience and Education at Calix
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Allison Boudreau
I am an executive leader focused on strategic communications, community building, and digital transformation. With 15+ years of experience in SaaS, telecom, and B2B, I bring a proven record of shaping communications strategies that connect organizations, customers, and ecosystems at scale.At Calix, I lead the Digital Experience & Education organization, spanning Community, Education, and Engagement Programs. My work has:Grown our global community from → active members.Expanded Calix University into a global program that accelerates adoption and customer proficiency.Expanded digital engagement to reach 64% of our customer base annually.Built and led a high-performing teams of professionals, coaching first-time and seasoned leaders while fostering cross-functional alignment across Marketing, Success, and Sales.I help shape the strategy for AI adoption and communications, creating programs that help employees and customers understand and embrace new technologies. From building internal AI learning series to embedding AI into customer experiences, I connect complex innovation to clear, actionable communications that deliver measurable impact.I believe the future of business success is defined by clear strategy, compelling communications, and engaged communities. My focus: building programs that scale, leading teams that thrive, and shaping narratives that drive transformation at every level of the organization.
Experience
Area Vice President, Digital Experience and Education
Apr 2023 — Present
Executive Highlights:Lead global strategy for Community, Education, and Digital Engagement.Built and scaled the organization, developing leaders and aligning talent around a unified communications and engagement strategy.Expanded community membership from 4K → 10K+ active participants.Partner with executives to align communications strategy with customer insights and adoption goals.Detailed Contributions:Direct the communications and engagement strategy that spans Calix Community, Calix University, and digital programs—reaching 64% of the customer base annually.Expanded Calix University into a global program that accelerates product proficiency and adoption, significantly increasing participation year over year.Designed automated, multi-touch digital journeys that deliver timely, personalized communications to improve onboarding, product proficiency, and retention.Built and coached a high-performing global team of 20+, including first-time managers and senior leaders, strengthening succession planning and leadership development.Grew Calix Community into a hub for peer-to-peer learning, advocacy, and customer-led communications, achieving 112% growth in membership.Help shape the strategy for AI adoption and communications, building early frameworks and pilots that translate innovation into clear, actionable narratives for employees and customers.
Education
Harvard Business School Online
Other: Certificate of Specialization in Leadership and Management
Harvard Business School Online
Other; Certificate in Leadership Principles
2021 — 2021
University of Minnesota
BA, Journalism, Strategic Communications
Harvard Business School Online
Other; Certificate in Management Essentials
2021 — 2021
Harvard Business School Online
Other: Certificate of Strategy Execution
2021 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.