Allison Albrecht
Global Account Management & Customer Success Leader
- Role
- Global Head of Strategic Account Management at Atlassian
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Allison Albrecht
Leader of worldwide Account Management, Customer Success, and Digital Success (Scale) teams. Experience includes leading through 2 IPOs, designing & building multiple teams from inception to 80+ members, exceeding & forecasting org quotas of $1B+, driving significant lift in customer retention & satisfaction, analyzing health indicators, building self-service frameworks, speaking on panels, and collaborating with C level leaders. Positive people management and team mentality always. A true coach & mentor at heart.
Experience
Global Head of Strategic Account Management
Sep 2023 — Present
Skills
- Sales
- Management
- Online Advertising
- Salesforce.com
- Tableau
- Marketing
- Account Management
- Contract Negotiation
- Cold Calling
- Social Networking
- Social Media Marketing
- Sales Operations
- Customer Retention
- Customer Service
- Leadership
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