Allison Smith

Senior Manager - ITIL v4 | IT Service Management | Product Management | IT Operations | Training and Mentoring

Role: Director, Itsm at PenFed Credit Union
Location: Clarksburg, MD, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Allison Smith

With a strategic vision for IT service management and a focus on continuous improvement…

Experience

Director, Itsm
PenFed Credit Union
Sep 2025 — Present · McLean, VA, US

Education

University of Maryland College Park
Bachelor of Science (B.S.)
1996 — 1999

Skills

Mobile Devices
Human Resources
Recruiting
Group Policy
Antivirus
Pharmaceutical Industry
Microsoft Technologies
Sharepoint
Training
Active Directory
Windows Server
Information Security
Microsoft Exchange
Networking
Windows 7
Websense
Cloud Computing
Process Improvement

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@penfed.org
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

PenFed Credit Union

Financial Services · 2.6K employees · Founded 1935 · Mclean, Virginia, United States

Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, but also to encourage. We exist to usher their dreams into the land of reality. Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions serving 2.8 million members worldwide with $30 billion in assets. We offer a wide range of financial services helping you with loans, savings and credit cards. We serve members in all 50 states and the District of Columbia, as well as Guam, Puerto Rico and Okinawa. Best of all, everyone is eligible to apply to be a member of PenFed. We are federally insured by NCUA and an Equal Housing Lender. To learn more about PenFed Credit Union, check out our Life, Jobs and People sections here on LinkedIn, visit PenFed.org, like us on Facebook and follow us @PenFed on Twitter. Interested in working for PenFed? Check out our Careers at careers.penfed.org. We are proud to be an Equal Opportunity Employer!

penfed.org

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About Allison Smith

Experience

Director, Itsm

Education

University of Maryland College Park

Skills

Find verified contacts for anyone on LinkedIn