Allison Sicary-Sutich
Senior Client Success Manager at Abrigo
- Role
- Senior Client Success Manager at Abrigo
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Allison Sicary-Sutich
Currently serves as Senior Client Success Manager at Abrigo, a leading technology provider of compliance, credit risk, and lending solutions that community financial institutions use to manage risk and drive growth. • Owns the entire customer experience for Abrigo\'s largest customers in the strategic segment, establishing great relationships as a trusted/strategic advisor to delivering exceptional customer success & satisfaction• Ensure clients receive derived value and optimal use from solutions purchased by executing a proactive communication mission.• Drives client engagement by promoting Credit and Risk Summit, CECL and Credit User Groups, Enhancements Webinars, Reference Incentive Program, etc.• Detect, report, forecast, and mitigates customer risk, managing account plan enabling account growth across business segments.
Experience
Senior Client Success Manager
Jul 2017 — Present · Raleigh-Durham, NC, US
As a Client Success Manager, I own the entire customer experience for a portfolio of accounts, establishing great relationships as a trusted and strategic advisor.Abrigo, formerly SAGEWORKS, is a leading software provider of compliance, credit risk, and lending solutions in the SaaS technology space that financial institutions use to manage risk and drive growth. Abrigo’s software automates key processes – from anti-money laundering to fraud detection to lending solutions – empowering our customers by addressing their Enterprise Risk Management needs. Visit to learn more. Follow Abrigo on social media using @WeAreAbrigo.
Education
North Carolina State University
Master's degree
Fordham University
Bachelor’s Degree
Skills
- Leadership
- Strategic Planning
- Curriculum Design
- Management
- Curriculum Development
- Team Building
- Public Speaking
- Teaching
- Sales
- Educational Leadership
- Coaching
- Leadership Development
- Classroom
- Customer Service
- Research
- Educational Technology
- Sales Management
- Higher Education
- Marketing
- Fundraising
- 7 Habits of Highly Effective Leaders
- Business Development
- Account Management
- Crm
- Customer Relationship Management (Crm)
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