Allison Lakomski
Manager, Customer Success @ Amazon | Account Management
- Role
- Manager, Customer Success at Amazon
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Allison Lakomski
With over 9 years of experience in the hospitality and e-commerce industries, I am a customer success leader at Amazon, where I manage strategic accounts and drive customer retention and satisfaction. I carry certifications in Digital Marketing, Project Management, and UX. I have strong skills in marketing strategy and analytics. I was a manager of account management and strategic account service at Amazon and Booking.com, where I led high-performing teams, developed relationships with external stakeholders, and contributed to the growth and performance of the offices. I am passionate about the hospitality industry and its impact on people and communities, and I have received multiple scholarships and honors for my academic and professional achievements. I am motivated by the mission of Amazon to be Earth\'s most customer-centric company, and I value feedback, collaboration, and innovation. I bring diverse perspectives and experiences to the team, and I am always eager to learn and grow.
Experience
Manager, Customer Success
Apr 2022 — Present · Los Angeles, CA, US
Education
California State University-Long Beach
Bachelor of Science (B.S.)
Skills
- Microsoft Word
- Delphi
- Opera
- Outlook
- Customer Satisfaction
- Powerpoint
- Microsoft Excel
- Revenue Analysis
- Property Management Systems
- Front Office
- Microsoft Office
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