Allison Fairly

Fine Dining Lead Server

Role: Fine Dining Lead Server at Hillstone Restaurant Group
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Fine Dining Lead Server
Hillstone Restaurant Group
Nov 2021 — Present · Atlanta, GA, US
Oversaw onboarding and training of new staff, ensuring alignment with high service standards and protocols. • Managed daily service operations for a high-volume fine dining restaurant, tracking guest preferences and ensuring flawless execution. • Utilized product knowledge to recommend menu items, upsell specials, and enhance the guest experience, driving restaurant sales. • Acted as liaison between management and service team, coordinating schedules and facilitating communication. • Delivered exceptional customer service and personalized guest experiences.

Contact information

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Work email
•••••@hillstone.com
Personal email
•••••@•••••.com
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Current company

Hillstone Restaurant Group

Restaurants · 1.5K employees · Founded 1977 · Los Angeles, California, United States

Hillstone Restaurant Group is a privately-held collection of upscale restaurants with 45+ locations in major cities across the country. Some of our more well-known operations are Bandera, Houston’s, and R+D Kitchen. These are joined by unique locations like the White House Tavern in Aspen and the Grill at Bal Harbour just outside Miami. The uncompromising quality of our food, service, art, and architecture has set the standard in our industry for nearly three decades. Our secret? A progressive management culture unlike any in our industry, in which the craft of managing and developing people is as important as culinary arts itself.

hillstone.com

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