Allison D.

People, Process, & Technology Leader | Sales Operations | Training & Coaching | Change Management | Customer Experience | Implementation

Role
Customer Success Manager at Southern Home Services
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Allison D.

With 22 years experience in the home services industry, I\'m an incredibly passionate and results-oriented Customer Success Manager at Southern Home Services. My mission is to deliver the best tools, support, and experience to both internal and external customers, while exceeding growth and revenue goals.I leverage my skills and expertise in sales strategy and execution, training and coaching, customer experience, process improvement, project management, software implementation, and change management to optimize the performance and satisfaction of our team members and customers.

Experience

  1. Customer Success Manager

    Southern Home Services

    Mar 2025 — Present · Maitland, FL, US

Education

  • Wake Technical Community College

    Associate of Arts (A.A.)

    2004 — 2008

  • William Peace University

    Bachelor of Business Administration (BBA), Business Administration and Management, General

    2010 — 2013

  • The University of North Carolina at Chapel Hill

    Spanish Language and Literature

    2009 — 2010

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Allison D. — Customer Success Manager at Southern Home Services in Raleigh, NC, US | Unifers