Aly Crase
Sr.Technical Writer @Sinch | Focused on Email API content for developers.
- Role
- Sr Technical Writer at Sinch
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Aly Crase
As a senior technical writer with over 20 years of experience, I develop and publish user-friendly Email API documentation for Sinch with their Mailgun and Mailjet products. I work closely with engineers, architects, and developers to create clear, engaging, and accurate content that helps customers integrate and use Email products by Sinch.I have a strong background in content strategy and storytelling, and I hold certificates in.NET Development and Content Strategy and Storytelling from the University of Washington. I have skills in C#, ADO.NET, SQL Server, XML, HTML, and Wiki Markup languages, as well as information security, marketing, and e-commerce. I have also worked with The Walt Disney Company and Warner Media on enhancing the customer experience in the entertainment industry. My passion is to craft compelling narratives, conduct UX research, and design user-centric experiences that deliver value and satisfaction.
Experience
Sr Technical Writer
Dec 2022 — Present · Seattle, WA, US
Skills
- Chicago Style
- .net Compact Framework
- Indesign
- Sdlc
- French
- Wiki Markup
- Wiki Development
- Databases
- Java
- Visual Studio
- Html
- Visual C#
- Microsoft Sql Server
- Cascading Style Sheets (Css)
- Project Management
- Mstp
- Agile Methodologies
- Management
- Project Planning
- Sharepoint
- Testing
- Sql
- Css
- Confluence
- Microsoft Office
- Framemaker
- Software Development Life Cycle (Sdlc)
- Xml
- Madcap Flare
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