Allison Crane
Director, Global Customer Support @Telesign
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WORK HISTORY
Director, Global Customer Support @Telesign
Austin, TX, US
TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications.• Lead and transform customer support for customers worldwide through a global team • Manage key operational and administrative responsibilities including budget management, reporting, forecasting, etc.• Define and implement robust data and metric-driven operating processes to improve ongoing execution of the support function in alignment with central support function processes.
EDUCATION
Orange Coast College
Associate of Arts (AA), General Studies
San Francisco State University
Bachelor of Business Administration (BBA), Business Administration and Management, General
ABOUT ALLISON CRANE
A results-driven, energetic and dedicated manager with more than 10 years’ experience…
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