Allison Coop
Strategic Customer Success @ Synthesia | Figma & JPMorgan Alum
- Role
- Senior Customer Success Manager, Strategic Accounts at Synthesia
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Allison Coop
I’m a go-to-market professional who loves helping organizations get the most out of technology by putting people first. I’m especially driven by work that blends human connection, creativity, and thoughtful strategy.At Synthesia, I’m part of the Strategic Customer Success team, where I partner with global enterprises to rethink how they communicate and scale storytelling using AI-powered video. My focus is helping teams turn complex ideas into clear, engaging stories that actually resonate and drive impact.Before Synthesia, I worked in enterprise sales at Figma, supporting teams as they adopted collaborative design and product development tools that changed how they built and created together. That experience deepened my understanding of customer needs and reinforced my belief that the best technology makes work feel more human, not less.My career spans high-growth SaaS and global finance, and I’ve had the opportunity to work closely with Fortune 500 companies to align big-picture strategy with practical, user-centered solutions.I’m originally from Kentucky and have called New York City home for over a decade. That move broadened my perspective and shaped my people-first approach to work. Outside of the office, I’m passionate about mental health advocacy and recharge through fitness and the arts.
Experience
Senior Customer Success Manager, Strategic Accounts
Oct 2025 — Present · New York, NY, US
Helping customers unlock the full power of Synthesia’s AI video platform by building genuine relationships, understanding their goals, and guiding them toward creative, scalable success.I’m passionate about empowering teams to communicate more effectively and authentically- turning complex technology into intuitive storytelling tools that make a real impact.
Education
International Baccalaureate
Diploma Recipient
2007 — 2011
University of Kentucky
Bachelor of Science (B.S.), Accounting
2011 — 2015
UNSW
Education Abroad, International Business
2013
Skills
- Time Management
- Public Speaking
- Customer Relationship Management (Crm)
- Heap
- Data Analysis
- Financial Markets
- Event Planning
- Mobile Applications
- Data Analytics
- Microsoft Excel
- Powerpoint
- Microsoft Word
- Salesforce.com
- Crm Databases
- Essbase
- Leadership
- Microsoft Office
- Project Management
- Business Management
- Social Networking
- Clari
- Sap
- Client Relations
- Account Management
- Strategic Planning
- Social Media
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.