Allison Caldrone

Customer-First | Lifecycle & Communications | Driving Adoption, Retention & Customer Storytelling

Role
Director, Digital Customer Experience at Litera
Location
Raleigh-Durham-Chapel Hill, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Allison Caldrone

I started my career helping customers directly in support, and that foundation has shaped…

Experience

  1. Director, Digital Customer Experience

    Litera

    Oct 2025 — Present · Raleigh, NC, US

Education

  • Appalachian State University

    Photography

    2006 — 2008

  • Meredith College

    Bachelor of Arts (B.A.)

    2008 — 2010

Skills

  • Customer Retention
  • Customer Service
  • Direct Sales
  • Team Management
  • Leadership
  • Customer Support
  • Indesign
  • Salesforce.com
  • Sales Process
  • Mac
  • Social Media
  • Photoshop
  • Account Management
  • Management
  • Technical Support
  • Training
  • Customer Satisfaction
  • Email Marketing
  • Illustrator
  • Microsoft Excel
  • Os X
  • Microsoft Office
  • Sales
  • Social Networking
  • Social Media Marketing

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Allison Caldrone — Director, Digital Customer Experience at Litera in Raleigh-Durham-Chapel Hill, NC, US | Unifers