Allison Caldrone
Customer-First | Lifecycle & Communications | Driving Adoption, Retention & Customer Storytelling
- Role
- Director, Digital Customer Experience at Litera
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Allison Caldrone
I started my career helping customers directly in support, and that foundation has shaped…
Experience
Director, Digital Customer Experience
Oct 2025 — Present · Raleigh, NC, US
Education
Appalachian State University
Photography
2006 — 2008
Meredith College
Bachelor of Arts (B.A.)
2008 — 2010
Skills
- Customer Retention
- Customer Service
- Direct Sales
- Team Management
- Leadership
- Customer Support
- Indesign
- Salesforce.com
- Sales Process
- Mac
- Social Media
- Photoshop
- Account Management
- Management
- Technical Support
- Training
- Customer Satisfaction
- Email Marketing
- Illustrator
- Microsoft Excel
- Os X
- Microsoft Office
- Sales
- Social Networking
- Social Media Marketing
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