Allison Allie Houle

About Allison Allie Houle

Passionate leader in wellness, hospitality, and tenant experience with 8+ years in program management, events, and community engagement. Skilled in shaping meaningful workplace experiences through strategic planning, creative programming, and relationship-driven leadership. Adept at managing budgets, interpreting P&L, and collaborating with property management teams to deliver high-value results. Known for combining operational excellence with a people-first approach that fosters belonging, builds culture, and drives measurable impact.

Experience

1. Tenant Experience Manager

   Playbook

   Nov 2025 — Present · Chicago, IL, US

   Lead tenant experience, hospitality programming, and amenity operations for 800 Fulton, a premier Class-A workplace destination in Chicago. Serve as the on-site face of Playbook Experience, overseeing building-wide programming, events, partnerships, and daily hospitality operations across fitness, meetings, lounges, and rooftop spaces.Own the strategy and execution of tenant engagement initiatives that drive community, satisfaction, and retention—working closely with property management (JLL), ownership, tenants, and external partners. Manage the activation and performance of key amenity spaces while supporting revenue growth, operational excellence, and brand-aligned placemaking.Responsibilities include curated event design, stakeholder relationship management, amenity operations, vendor partnerships, tenant communications, and the onboarding and leadership of on-site team members, including fitness operations.

Education

• Institute for Integrative Nutrition

  Integrative Nutrition Health Coaching

  2020 — 2021

• Lehigh Valley Charter High School for the Arts

  Theatre

  2006 — 2010

• Columbia College Chicago

  Bachelor of Arts (BA), Business & Entrepreneurship - Live and Performing Arts Management

  2010 — 2014

Skills

• Strategic Planning
• Retail
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Project Management
• Basecamp
• Microsoft Office
• Sales
• Management
• Community Outreach
• Customer Service
• Event Planning
• Nonprofit Organizations
• Event Management
• Social Media
• Facebook
• Merchandising
• Retail Sales
• Time Management
• Cashiering
• Leadership
• Fundraising
• Teamwork
• Writing
• Public Speaking
• Personify
• Marketing
• Microsoft Word