Allie Weis
Account Manager ll @Anchor Utility
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WORK HISTORY
Account Manager ll @Anchor Utility
Establishes productive, professional relationships with key personnel on assigned customer accounts.Respond via email or telephone within 24 business hours to all external and internal client inquiries. Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution. Manage the post - implementation and ongoing workflow.Assist in developing and customizing client training materials as needed.Ensuring new clients added to their portfolio are set up and trained as quickly as possible.Maintain outstanding client relationships through timely and informative communication and follow-through.Conduct regular follow-ups with customers to improve the quality of center service delivery and customer satisfaction.
EDUCATION
California State University, Monterey Bay
Bachelor of Arts - BA
Gavilan College
Associates
ABOUT ALLIE WEIS
People who cannot suffer can never grow up, can never discover who they are.” -J. Baldwin.
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