Allie Tompkins

About Allie Tompkins

As Partner Engagement Lead at RSS, I have the privilege of working alongside innovative tech partners and federal agencies to solve complex IT challenges that truly matter.Whether it\'s helping the DoD or Intelligence Community migrate secure workloads to the cloud, modernize legacy systems, or strengthen cyber defenses, I focus on building relationships that lead to real mission impact. In a role where I lead partner engagement strategy, I’ve also driven efforts to integrate AI and automation into partner initiatives — improving day-to-day workflows, refining operational processes, and applying practical analytics to support faster, more informed decision-making.In my previous roles, I was a highly motivated and adaptable Strategic Customer Success Manager with over three years of experience in nurturing customer relations and account management. I honed my skills by utilizing data analysis to maximize customer satisfaction and business growth. My ability to lead with empathy and nurture communication enabled me to expand client relationships and enhance client retention. In addition, I continue to have a thirst for knowledge and always maintain a student mentality to learn more in the ever-growing tech industry. I thrive on consistently delivering outstanding results and exceeding expectations.

Experience

1. Customer Success Manager

   Velocityengine

   Jan 2026 — Present

Education

• San Diego Mesa College

  Biology/Public Health

  2016 — 2020

• Austin Community College

  Marketing

  2010 — 2015

• Carroll Senior High School

  High School

  2006 — 2010

• University of North Texas

  Bachelor's degree, Marketing, Digital Media Studies

  2020 — 2023

Skills

• Microsoft Word
• Online Marketing
• Customer Service
• Salesforce.com
• Sem
• Time Management
• Social Networking
• Social Media Marketing
• Sales Management
• Microsoft Excel
• Facebook
• Advertising
• Marketing
• Account Management
• Social Media
• Microsoft Office
• Sales