Alli Vanprooyen
Principal Client Success Manager
- Role
- Principal Client Success Manager at Gartner
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Alli Vanprooyen
Experienced Customer Success Manager with a demonstrated history of working in the information technology industry. Skilled professional with IT clients across industries including healthcare, government, media, and financial services. Passionate about learning & development, mentorship, and personal growth.
Experience
Principal Client Success Manager
Apr 2024 — Present
The Principal Client Success Manager is an experienced professional who understands the business drivers of Gartner’s C-Level client base and their teams. In this role, I help Senior IT executives attack their biggest challenges by providing clients a personalized, proactive partnership that focuses on leveraging the most relevant Gartner resources. The key success factors are to drive client satisfaction, maintain account retention contract value, individual retention, operational efficiency and quality across multiple premium service lines.
Education
Florida Gulf Coast University
Bachelor of Arts (B.A.)
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