Alley Lyles-Jenkins
Principal Consultant, Product Design & Product Strategy @Slalom
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WORK HISTORY
Principal Consultant, Product Design & Product Strategy @Slalom
Transformed enterprise procurement and compliance experiences by designing an AI-powered anomaly monitoring system that achieved 87% accuracy in split-purchase detection and reduced manual procurement tasks by 40%.• Modernized financial services platforms for a Fortune 50 wealth management firm, cutting onboarding times from 14 days to 4 days, reducing error rates from 47% to 8%, and recovering $4M+ in annual revenue.• Delivered scalable conversational AI systems for retail and consumer tech clients, reducing assisted customer service interactions by 35% while improving multilingual support satisfaction.• Redesigned insurance onboarding journeys, boosting quote completion rates from 32% to 67% and more than doubling mobile conversion.• Built and governed enterprise design systems (100+ components), introduced dual-track Agile design processes, and established a UX Center of Excellence with executive buy-in.
EDUCATION
Rice University
Bachelor of Arts with Honors, Sociology
The London School of Economics and Political Science (LSE)
Certificate, International Marketing
Product School
Product Leadership
Columbia University
Master of Science - MS, City/Urban, Community and Regional Planning
ABOUT ALLEY LYLES-JENKINS
As a Principal Consultant at Slalom with over a decade of experience in UX and product design, I specialize in transforming enterprise systems into seamless, human-centered digital experiences. My work has focused on designing AI-powered compliance tools, modernized financial platforms, and scalable conversational AI solutions, leading to measurable outcomes such as reducing procurement tasks by 40%, cutting onboarding times by 70%, and driving significant gains in multilingual support satisfaction. At the core of my work is a commitment to delivering accessible, inclusive, and scalable design solutions that align with business goals. Leveraging expertise in enterprise UX, design operations, and AI-driven interfaces, I collaborate with cross-functional teams to create future-ready experiences across financial services, procurement, and retail industries. My approach is grounded in curiosity, a focus on outcomes, and a dedication to crafting systems that are intuitive, efficient, and empowering.
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