Alley W.
Channel Account Manager | Empowering Partners & Customers with Actionable Insights from Zap’s Data Warehouse
- Role
- Channel Account Manager at Zap
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Alley W.
Fortitude, tenacity, and grit are the core values which are evident throughout my career history.Armed with competitive business and technical experience, I have the skills to contribute to end-to-end lifecycle of various data- driven digital solutions to deliver noteworthy improvements in business efficiency and profitability.As an upcoming Business Analyst, I have ability to leverage data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. I bring to the table my competency in addressing business challenges, aligning efforts to meet customer and business needs, and facilitating process design changes by conducting business and systems process analysis and design at a challenging level.With my skills in project governance, I can ensure timely completion and integration of projects from kick-off to finish within the allotted budget and specified timeframe while navigating project issues assessment and risk identifications.My core competencies are:•Data Analytics: I leverage on my advanced mastery of the relationships and interdependence of data across clients, products, and functions including analytical methodologies such as time series analysis, cluster analysis, tree-based algorithms, and generalized linear models to provide in-depth analysis plus expert recommendations or propose resolutions for the business workflow.•Project Management: I have the capacity to implement meticulously planned projects through excellent organizational skills built on unparalleled perceptiveness, practical application of industry best practices, and relentless pursuit for results that surpass challenges and expectations.•Client Relationship Management: I establish constructive partnerships through exemplary work ethics, professional integrity, mutual respect, and commitment to excellence which ensures a harmonious work environment and flawless cross-functional collaboration.My path is clear as I search for opportunities that enhance my professional skills and nurture my core values which I take great pride of earning. The possibilities are endless and I look forward to trying new things and exploring what is in store for me with a heart filled with promise and hope.Please reach out to me through this platform, via email at m••••••••@gmail.com or Project Management | Data Analytics | Web Development Proficiency | People Management | Internal Customer Service | Business Process Analysis | Reporting & Documentation
Experience
Channel Account Manager
Jul 2025 — Present
Education
Wake Technical Community College
Associate of Arts (A.A.), General Studies
2012 — 2014
LSU Shreveport
Master of Business Administration - MBA, Information Technology Project Management
2020
Johnston Community College
Interpreter Certification, Community Spanish Interpreter
2015 — 2017
University of Mount Olive
Bachelor of Science - BS, Computer and Information Sciences and Support Services
2017 — 2020
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