Allen Xu
Sales Analyst @Zpmc North America Inc
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WORK HISTORY
Sales Analyst @Zpmc North America Inc
Irvine, CA, US
Owned end-to-end vendor and customer relationships across 300+ annual purchase and sales orders, acting as primary business contact and ensuring strong service performance• Partnered with internal teams (sales, engineering, logistics, finance) to optimize product availability, pricing strategy, and delivery timelines, improving on-time fulfillment and customer satisfaction• Conducted deep-dive data analysis using Excel and SAP to identify revenue gaps, margin opportunities, and operational inefficiencies, resulting in 15–25% account growth across key projects• Performed root cause analysis on order delays, inventory shortages, and pricing discrepancies, implementing corrective action plans that reduced processing time by 30%• Built KPI tracking dashboards (order cycle time, margin %, fulfillment rate) to monitor business health and proactively recommend improvements• Presented monthly performance reviews to internal stakeholders, highlighting revenue trends, risk areas, and growth initiatives• Identified upsell opportunities (spare parts packages, upgrades, service contracts), contributing incremental revenue growth within existing accounts
EDUCATION
Emory University
Bachelor of Arts - BA, Economics
University of Southern California
Master of Science - MS, Analytics
Culver Academies
High School Diploma
ABOUT ALLEN XU
Technical Sales and Business Development professional with experience driving industrial equipment and spare parts revenue across North America and LATAM markets. Skilled in consultative selling, customer relationship management, contract negotiation, and proposal development. Proven track record increasing order intake, improving margins, and identifying new market opportunities by aligning technical solutions with customer needs. Experienced working cross-functionally with engineering, procurement, and logistics to deliver projects on time and ensure strong customer satisfaction.
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