Allen Urness
- Role
- Senior Manager, Voice of Customer and Employee at REI
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Allen Urness
A driven, personable professional, acknowledged for 15 years of success in Customer…
Experience
Senior Manager, Voice of Customer and Employee
Mar 2023 — Present
Skills
- Rewards
- Incentive Programs
- Performance Improvement
- Project/Program Management
- Customer Experience
- Management
- Program Management
- Employee Engagement
- Sales
- Account Management
- Event Planning
- Cross-Functional Team Leadership
- Microsoft Office Suite, Including Excel
- Data Analysis
- Brand Loyalty
- Leadership
- Coaching
- Process Improvement
- Performance Analysis/Metrics
- Customer Satisfaction
- Strategy
- Training
- Call Centers
- Employee Recognition
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