Allen Chen
Custodial Cast Member @ Walt Disney World
- Role
- Custodial Cast Member at Walt Disney World
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Allen Chen
I am a reliable professional dedicated to the continuous operation and safety of others while delivering excellent customer service. I earned my Bachelor’s in Information Technology from the University of South Florida to learn operations effortlessly, backed by hands-on operational experience across restaurants, offices, and Walt Disney World.
Experience
Custodial Cast Member
Jan 2026 — Present · Orlando, FL, US
Elevated the guest experience by providing friendly and proactive service, addressing 50+ guest inquiries daily to maintain show quality standards in Disney Springs and resorts.Maintained the magical experiences of weekly guests by promptly resolving 20+ maintenance and safety incidents, adhering strictly to established safety protocols and compliance standards.Optimized daily routes and material usage, consistently covering the assigned area and maximizing operational efficiency.
Education
Hillsborough College
Associate of Arts - AA, Information Technology
University of South Florida
Bachelor of Science - Information Technology
Lennard High School
High School Diploma, Computer and Information Sciences and Support Services
2017 — 2021
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