Allen Marte
Systems Engineer | 25+ Years of IT Excellence | Trusted Executive & End-User Support Expert
- Role
- System Engineer at Galapagos
- Location
- Trenton, NJ, US
- LinkedIn followers
- 500 followers
About Allen Marte
Versatile and results-driven IT professional with over 25 years of experience managing enterprise systems, networks, and infrastructure across global organizations. Recognized for delivering reliable technical solutions, exceptional end-user support, and maintaining operational excellence with minimal supervision. Currently serving as the sole onsite System Engineer for Galapagos US, providing full-spectrum IT support, asset management, and system administration. Known for a proactive approach to problem-solving, process improvement, and collaboration with cross-functional teams.
Experience
System Engineer
Sep 2024 — Present · Princeton, NJ, US
As the sole onsite IT professional at Galapagos US (Tech Mahindra) in Princeton, NJ, I oversee all aspects of IT operations, system administration, and technical support in a hybrid environment. I manage infrastructure maintenance, user support, and device configuration through Intune and Azure Active Directory, ensuring full compliance with corporate security and governance standards. My role includes supporting Azure-based environments for user management and authentication, maintaining accurate IT asset inventories, and delivering remote support across multiple time zones. I deploy and configure hardware for new hires, enforce endpoint security, and collaborate with the EU support team on escalations, infrastructure enhancements, and project implementations. Additionally, I develop detailed technical documentation to standardize workflows and improve operational efficiency.
Education
Monroe University
Bachelor's degree, Computer Information Systems
2001 — 2003
Mount Washington College
Associate's degree, Computer Support Specialist
1999 — 2001
Skills
- Pbx
- Deltaview
- Windows 7
- Servers
- Windows Xp
- Tutoring
- Ip Phones
- Deskside
- Troubleshooting
- Dhcp
- Numara Track-IT
- Graphic Design
- Technical Documentation
- Data Analysis
- Android
- Networking
- Visual C++
- Ipad Support
- Cisco Vpn
- Visual Basic
- Dns
- Windows
- Cobol
- Tcp/Ip
- C++
- Technical Support
- Adobe Creative Suite
- Microsoft Exchange
- Help Desk Support
- Blackberry Enterprise Server
- Windows 8
- Arcserve
- Iphone Support
- Enterprise Vault
- Active Directory
- Xp
- Windows Server
- Hardware
- Citrix
- Basic Html
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