Allen Lai
- Role
- Otter Ai at Otter.ai
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Allen Lai
High-growth leader with 20+ years of experience driving customer support, success, and…
Experience
Otter Ai
Present
Education
San José State University
BS, Business Administration, Entrepreneurship
Skills
- Continuous Delivery
- Leadership
- Cloud Storage
- Net Promoter Score
- Cross-Functional Team Leadership
- Customer Delight
- Docker
- Jira
- Brand Loyalty
- Customer Engagement
- Continuous Integration
- Objectives & Key Results
- Saas
- Zendesk
- Customer Loyalty
- Management
- Customer Satisfaction
- Strategy
- Strategic Planning
- Knowledge Management
- Product Management
- Customer Retention
- Customer Service
- Paas
- Collaboration
- Cloud Computing
- Salesforce.com
- Scalability
- Early-Stage Startups
- Sdlc
- Competitive Analysis
- Confluence
- Okr
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