Allen Branch
Passionate Product Manager | IT Services & Software Development with Business Acumen, Customer Focus | Skilled in Stakeholder Management & Analytically Uncovering Needs to Deliver Solutions and Enhanced Experiences
- Role
- Program Manager at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Allen Branch
I am a passionate Product Manager with extensive experience in IT Services and Software Development. I thrive in roles where I can uncover needs and solve problems through innovative product development. My professional journey is marked by strong Business Acumen, Customer Focus, Strategic Thinking, and creating Clarity in Ambiguity, enabling me to drive organizational excellence and achieve customer success. With a background in management and diverse technical expertise, I strategically navigate complex challenges to deliver impactful results. My ability to foster strong partnerships and effectively manage stakeholders allows me to gather and evaluate user requirements, and discover opportunities for impactful, data-driven recommendations, successful product launches, increased efficiency, and product optimizations. I am eager to leverage my strengths and explore new opportunities where I can make a meaningful impact. Utilizing my strategic thinking, I aim to contribute to the growth and success of forward-thinking organizations. Quote: The WHY is most important. It shows you the WAY, to your WHAT.~Simon Sinek
Experience
Program Manager
Mar 2022 — Present · Seattle, WA, US
Led the definition of functional requirements and managed the delivery of key new site features and platform capabilities. Influenced stakeholders through collaboration, negotiation, and prioritization of customer needs, successfully scaling the platform.• Owned site content changes and roadmap. Maintained availability and accuracy by analyzing blockers and finding solutions, enabling the migration of two sites and achieving business cost savings.• Drove project teams to complete delivery and integration into the program. Successfully completed milestones through effective requirements development, active stakeholder management, and issue tracking.• Led requirements gathering and prioritization for platform services. Coordinated with stakeholders to maintain status based on KPIs, resulting in a 50% gain in service efficiency.• Conducted customer analysis and requirements gathering for UX redesign of the site. Derived insights from data and defined a feature set for content changes.
Education
Seattle University
Masters of Business Administration
2008 — 2011
University of Washington
Professional & Continued Education Certificate
2017 — 2018
Texas Southern University
Bachelors of Science
1996 — 2001
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