Allen Moya
Senior Customer Success Manager @I2o Retail
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WORK HISTORY
Senior Customer Success Manager @I2o Retail
Washington, DC, US
Manage a portfolio of enterprise and large client accounts, serving as a trusted advisor on marketplace strategy, growth, and brand protection.• Drive alignment between business needs and enforcement strategies across Amazon, Walmart, and other major platforms.• Support clients in protecting their intellectual property by addressing unauthorized resellers, counterfeit listings, and online marketplace risks.• Facilitate reporting, insights, and cross-functional collaboration to strengthen revenue protection and client confidence.• Build long-term client partnerships focused on measurable outcomes, operational efficiency, and growth opportunities.
EDUCATION
University of Houston
Hospitality Administration/Management
ABOUT ALLEN MOYA
I’m an operations and customer experience leader with 10+ years of experience building…
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