Allen Norris

About Allen Norris

As an emerging Information Security professional, I have honed my skills in policy development, compliance, and risk analysis. With over 20 years of experience in customer service and collaborative leadership, I have a proven track record in troubleshooting PCs and networks. My unwavering commitment lies in delivering exceptional service and contributing to the success of the organization. In my previous roles, I assisted customers in selecting the right computers and accessories for their needs. Additionally, I collaborated with Geek Squad Associates, providing valuable assistance and contributing to customer satisfaction through PC installations and repairs. I am proficient in using the NIST SP 800-30 methodology for cybersecurity risk analysis and conducting threat modeling exercises. My adaptability, exceptional problem-solving abilities, keen attention to detail, and auditing skills further enhance my capabilities.

Experience

1. Grocery Team Lead

   Publix Super Markets

   Jun 2024 — Present · Vestavia Hills, AL, US

   I deliver outstanding customer service whenever it\'s required, and I\'m always ready to assist with any emerging needs throughout the premises while I\'m on duty. I efficiently restock Frozen and Dairy items to make sure they\'re always available for customers. I also conduct daily inventory counts to make sure our stock levels are accurate. By making sure the frozen food department is well-stocked and products are on the shelf, I\'ve managed to boost its sales.

Education

• Erwin High School

  Advanced Diploma

  1998 — 2002