Allen Jose Saji
Operations Support Specilist | Octopus Energy | M.Sc Occupational and Organisational Psychology Graduate | Operations and Emplyee Management | EDI (Equality, Diversity & Inclusion) Analyst
- Role
- Operation Support Specialist at Octopus Energy
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Allen Jose Saji
A dedicated and compassionate individual with a strong commitment to teamwork and a…
Experience
Operation Support Specialist
Jun 2024 — Present · Brighton, GB
Partner with field and regional managers to promote employee well-being, drive upskilling initiatives, and ensure balanced workload allocation for a thriving workforce- Coordinate and schedule low carbon tech installations across the UK within specified timeframes- Maintain clear communication with stakeholders to provide timely updates on installation schedules and resolve any conflicts- Ensure accurate bookings and seamless deployment of engineering teams using CRM systems effectively- Drive reliable and exceptional customer service by partnering with field, sales, and install support teams to strengthen coordination and align objectives- Collaborate with engineering teams, customer support, and management to meet customer needs promptly- Optimise engineer assignments based on travel time, distance, and skill sets to enhance efficiency and customer satisfaction- Foster a positive team environment focused on achieving collective goals.
Education
University of Sussex
MSc Occupational and Organisational Psychology , Business, Management, Marketing, and Related Support Services
LITTLE FLOWER INSTITUTE OF SOCIAL SCIENCES & HEALTH, KAITHAPOYIL
Bachelor of Science - BS, BSc. Psychology
2018 — 2021
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