Massimiliano Allemagna

Senior Project Manager @Impresoft Engage

Milan, IT

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Sep 2021 — Present

Senior Project Manager @Impresoft Engage

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I manage Crm implementation projects (Microsoft Dynamics 365 and Sugar Crm). My main tasks are: • to define project objectives and set-up project plan • to monitor and control project execution (deliverables, timing and costs) in each phase • to supervise functional and technical activities throughout the project • to manage customer relationship and post sales support (in coordination with technical division) in order to enhance customer satisfactionMy knowledge encompass the following business processes: Sales & Marketing, Customer Service & Field Service Management

EDUCATION

1985 — 1990

Università Commerciale 'Luigi Bocconi'

Bachelor’s Degree

1980 — 1985

Liceo Classico A.Manzoni, Milan

High School

SKILLS

Project ManagementMarket ResearchManagement Control System Design and ImplementationBusiness Process Re-EngineeringTustena CrmFinancial AnalysisProgram ManagementSales ManagementChange ManagementStrategyDocument ManagementMicrosoft Dynamics NavStrategic ConsultingManagement ConsultingNew Business DevelopmentManagementSEOEloquaMarketingBusiness DevelopmentDigital MarketingBusiness PlanningB2bErpCompetitive AnalysisCross Media MarketingCommunicationErp AlyanteSocial Media MarketingMicrosoft OfficeSalesEnterprise Resource Planning (Erp)Project PlanningBusiness StrategyOrganizationCustomer Relationship Management (Crm)Marketing StrategyIT StrategyBusiness-to-Business (B2b)Performance Management

ABOUT MASSIMILIANO ALLEMAGNA

More than 30 years of experience in Consulting firms and multinational companies focusing…

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