Allan Tejada

Senior Information Technology System Administrator @Ameriprise Financial Services, LLC

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Senior Information Technology System Administrator @Ameriprise Financial Services, LLC

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Houston, TX, US

Assist Ameriprise financial advisors in servicing clients including preparing for various technology, equipment and apps.Make substantial use of Active Directory, Manage, equipment, Assets, hardware and software distribution. Executive white globe customer service, technical support and user training. Ensure efficiency, critical thinking, coordinate projects, etc.Image, installation, testing and configuration systems as well as a wide range of technologies.Execute and follow procedures with security policies, firewalls, verifying user identity and scams detection. Investigating recurrent networking and server issues to identify root causes, liaising with other IT members.Coordinate and Evaluate IT procedures and Strategies

EDUCATION

2005 — 2007

Houston West careers

Associate of Science (A.S.), Information Technology

2001 — 2005

Alief Taylor High School

High School, General Studies

2007 — 2009

ITT Technical Institute-Houston North

Bachelor's degree, Computer Science

SKILLS

NetworkingSales OperationsHelp Desk SupportVoice & Data ConvergenceCustomer ServiceTechnical SupportBusiness AnalysisTroubleshootingWindows 7Computer HardwareService DeskManagementTeam BuildingMicrosoft OfficeServersCrmWeb ServicesOutlookVoipLeadershipAccount ManagementInformation TechnologyVisioCitrixActive DirectoryCustomer Relationship Management (Crm)Hardware

ABOUT ALLAN TEJADA

I am a Professional IT professional with a 15+ years’ achievement record, expertise…

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Allan Tejada — Senior Information Technology System Administrator at Ameriprise Financial Services, LLC in Houston, TX, US | Unifers