Allan Munsie

Sr Network Engineer @Penske Automotive Group

Detroit, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2019 — Present

Sr Network Engineer @Penske Automotive Group

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Bloomfield Hills, MI, US

Responsible for assisting in the daily operations of all network infrastructure systems as well as the management of procedures to facilitate efficient, reliable and cost effective data communications between locations. Also responsible for configuring network, wireless, VOIP and security hardware/software along installing new software releases, system upgrades and patches. Managing vendor relationships including network services providers, MPLS and circuit providers. Provide troubleshooting and resolution network related problems and serve as a direct point of escalation for Service Desk and Regional IT Managers.

EDUCATION

1990 — 1992

Northern Illinois University

M.M., Music Education

1986 — 1990

Northern Illinois University

B.M., Music

SKILLS

VoipData CenterTcp/IpTechnical SupportInternet Protocol Suite (Tcp/Ip)IpDisaster RecoveryWanIntegrationNetworkingVmwareDigital PhotographyHuman ResourcesTroubleshootingWindowsMicrosoft Sql ServerNegotiationMicrosoft ExchangeNetwork AdministrationProject ManagementWide Area Network (Wan)LinuxCisco TechnologiesActive DirectoryVendor ManagementSecurityEnterprise SoftwareCisco Systems Products

ABOUT ALLAN MUNSIE

Versatile, competent, information technology professional with business and operations support management experience. Exceptional master of designing, planning and implementing technology to support and improve business processes. An effective motivator and team builder. Proven achievements in management and leadership in diverse workplaces possessing excellent people skills. Able to clarify complex technical concepts for a non-technical audience.Areas of Expertise: • Systems Support• Network Management• Security Administration• Systems Analysis• Design and Integration• Budgeting & Cost Control• Public Relations• Troubleshooting• Customer ServiceNetwork Security: Cisco ASA Firewall, VPN, Sourcefire, Firepower Threat Defense, Advanced Malware Protection, Email/Web Security Appliance, Umbrella, and Cloudlock; Palo Alto Firewalls,Symantec DataCenter Security and Data Loss Prevention, Checkpoint Firewall, WebSense Web Security Suite, Spirent CyberfloodNetwork Infrastructure: TCP/IP, QoS, SNMP, EIGRP, BGP, OSPF, MGCP, HSRP, VLANs and VTP, Spanning Tree, LWAP, Cisco IOS IOS-XE, CAT-OS, Cisco Catalyst Switching & Routers, Cisco Unified Communications Applications (CallManager, Unity, Contact Center, CUBE, VCS), VoIP (MGCP, H.323, SIP), Cisco Unified Wireless, VMWare, Microsoft Windows, Red Hat Linux, APC, Ipswitch Network Monitoring Products, SAN, NAS, MSSQL, MS Exchange, SONET, T3/T1/PRI TDM

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