Allan Munsie

About Allan Munsie

Versatile, competent, information technology professional with business and operations support management experience. Exceptional master of designing, planning and implementing technology to support and improve business processes. An effective motivator and team builder. Proven achievements in management and leadership in diverse workplaces possessing excellent people skills. Able to clarify complex technical concepts for a non-technical audience.Areas of Expertise: • Systems Support• Network Management• Security Administration• Systems Analysis• Design and Integration• Budgeting & Cost Control• Public Relations• Troubleshooting• Customer ServiceNetwork Security: Cisco ASA Firewall, VPN, Sourcefire, Firepower Threat Defense, Advanced Malware Protection, Email/Web Security Appliance, Umbrella, and Cloudlock; Palo Alto Firewalls,Symantec DataCenter Security and Data Loss Prevention, Checkpoint Firewall, WebSense Web Security Suite, Spirent CyberfloodNetwork Infrastructure: TCP/IP, QoS, SNMP, EIGRP, BGP, OSPF, MGCP, HSRP, VLANs and VTP, Spanning Tree, LWAP, Cisco IOS IOS-XE, CAT-OS, Cisco Catalyst Switching & Routers, Cisco Unified Communications Applications (CallManager, Unity, Contact Center, CUBE, VCS), VoIP (MGCP, H.323, SIP), Cisco Unified Wireless, VMWare, Microsoft Windows, Red Hat Linux, APC, Ipswitch Network Monitoring Products, SAN, NAS, MSSQL, MS Exchange, SONET, T3/T1/PRI TDM

Experience

1. Sr Network Engineer

   Penske Automotive Group

   Apr 2019 — Present · Bloomfield Hills, MI, US

   Responsible for assisting in the daily operations of all network infrastructure systems as well as the management of procedures to facilitate efficient, reliable and cost effective data communications between locations. Also responsible for configuring network, wireless, VOIP and security hardware/software along installing new software releases, system upgrades and patches. Managing vendor relationships including network services providers, MPLS and circuit providers. Provide troubleshooting and resolution network related problems and serve as a direct point of escalation for Service Desk and Regional IT Managers.

Education

• Northern Illinois University

  M.M., Music Education

  1990 — 1992

• Northern Illinois University

  B.M., Music

  1986 — 1990

Skills

• Voip
• Data Center
• Tcp/Ip
• Technical Support
• Internet Protocol Suite (Tcp/Ip)
• Ip
• Disaster Recovery
• Wan
• Integration
• Networking
• Vmware
• Digital Photography
• Human Resources
• Troubleshooting
• Windows
• Microsoft Sql Server
• Negotiation
• Microsoft Exchange
• Network Administration
• Project Management
• Wide Area Network (Wan)
• Linux
• Cisco Technologies
• Active Directory
• Vendor Management
• Security
• Enterprise Software
• Cisco Systems Products