Allan Muteti

Retention Marketing Manager, Roswell NYC | Creative, Engineering, Growth Marketing for Shopify Plus Brands

Role
Retention Marketing Manager at Roswell
Location
Los Angeles, CA, US
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Allan Muteti

I work in lifecycle and retention marketing for DTC eCommerce brands on Shopify, helping…

Experience

  1. Retention Marketing Manager

    Roswell

    Apr 2024 — Present · NY, US

    Lead lifecycle strategies for 7+ DTC brands, mapping customer journeys and optimizing touchpoints to increase LTV and loyalty- Grew Hat Heaven’s SMS journey revenue 79% QoQ (Q4 → Q1) by adding touchpoints, A/B testing timing and content, and expanding win-back opportunities- Drove 311% YoY campaign revenue growth for Rotor Riot (Q1 2024 → Q1 2025) through segmentation, seasonal campaign planning, and flow optimization- Build and optimize lifecycle journeys in Klaviyo and Attentive, including welcome series, abandonments, cross-sell, replenishment, and win-back flows- Oversee lifecycle KPI reporting and translate insights into churn reduction and retention growth strategies- Create and refine audience segmentation using behavioral and transactional data to deliver personalized campaigns that drive incremental revenue

Education

  • University of Southern California

    Master of Science - MS, Marketing

    2019 — 2021

  • San Francisco State University

    Bachelor's degree, Communication and Media Studies

    2016 — 2018

  • Yellow

    Accelerator Participant

    2021 — 2021

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