Alkesh Chaturvedi

About Alkesh Chaturvedi

As head delivery manager unit at Ericsson\'s Enterprise IT, I am accountable for the performance and results of multiple large teams orchestrating and following-up on complex development and deliveries across several specialties such as IT Services in production, AI / ML and Blockchain, Robotic Process Automation, Connectivity and Network infrastructure, Application Development and Maintenance.In my previous role as AI Solutions Director, my focus was on leading transformative AI solutions that align with strategic business priorities. The role involved partnering with stakeholders to infuse AI/ML technologies into business processes, enhancing agility and driving innovation. Our collaborative efforts have resulted in transitioning mature solutions into products, continuously unlocking value for the organization.The journey at Ericsson has been marked by notable achievements, such as significant cost reductions and a substantial increase in add-on sales revenue, which earned me the President\'s award. With expertise in cross-functional team leadership and Agile methodologies, there\'s a strong commitment to mentoring teams and fostering a culture of continuous improvement and operational excellence.

Experience

1. Head of Chapter for Delivery Managers

   Ericsson

   Oct 2024 — Present · Gurugram, IN

   Leading global team of delivery managers responsible to orchestrate and follow-up on complex development and deliveries across areas such as IT Services in production, Robotic Process Automation, AI/ML and Blockchain, Connectivity & Network infra, Application Development & Maintenance, Business Operations, Process improvement & transformation• Partner with senior stakeholders in Enterprise IT and Business to understand unit strategy, product roadmaps, and competence requirements. Allocate right talent to product teams, forecast future competence needs, set strategic competence development goals, defining excellence, and harmonizing standards through training and knowledge sharing within the organization. Drive operational efficiency of chapter by closely monitoring and managing cost and recovery• Established “Intellect Interplay”, an applied active learning platform to drive culture of continuous learning and innovation and cultivate growth mindset in the unit• Driving Chapter Area OKRs around competence, cross-collaboration and innovation by actively engaging & coaching colleagues in three chapters• Spearheaded cross-functional collaboration with business stakeholders to upskill 1/3rd of chapter employees into strategic roles in AI, Cloud & API Gateway, Observability, Enterprise Security, and customer journey transformation—aligning workforce capabilities with organizational digital transformation goals• Conceptualized & established an AI learning system within Delivery unit to accelerate AI education, adoption, and foster a culture of continuous innovation & skill development• Won Ericsson Promptathon Challenge, competition to create the most innovative, effective, or creative prompts for generative AI models• Coaching Green Belt trainees on Lean Six Sigma projects• Collaborated with global L&D team on \"Take Back Your Time-Season 2\" project and assisted in the creation of a series of ten mini documentaries on the principles of effective hybrid team working

Education

• Indian Institute of Management Ahmedabad

  Advanced Analytics for Management, Executive Program

  2016 — 2016

• HEC Montréal

  Master of Business Administration - MBA

  2007 — 2008

• Karnatak University

  Bachelor of Engineering, Electronics and Communication

  1992 — 1996

• Indian Institute of Management, Calcutta

  Executive Program, Leadership Excellence

  2012 — 2012

• Birla Institute of Technology and Science, Pilani

  M.Tech. Data Science & Engineering

  2019 — 2021

Skills

• Motivational Speaking
• IT Transformation
• Sap Netweaver
• Strategy
• Strategic Planning
• Networking
• Business Efficiency
• Enterprise IT Infrastructure
• People-Oriented
• Resource Management
• Business Strategy
• Team Management
• Pre-Sales
• Project Management
• Pmo
• Pmp
• Leadership
• Erp
• Offshoring
• IT Service Management
• Change Management
• Telecommunications
• Spirituality
• Critical Thinking
• Project Management Office (Pmo)
• Integration
• Organizational Development
• Business Process
• Business Process Re-Engineering
• Program Management
• Management
• Thought Leadership
• Service Delivery
• IT Strategy
• Business Process Management
• Innovation
• Business Transformation
• IT Management
• Governance